Skip to content
Toggle navigation
SEAL
Language
English
Malay
中文(简体)
தமிழ்
اللغة العربية
All Fields
Title
Author
Subject
Call Number
ISBN/ISSN
Accession No
Control No
Find
Advanced
Services marketing :
Description
Cite this
Export Record
Export to RefWorks
Export to EndNoteWeb
Export to EndNote
Export to MARC
Export to MARCXML
Services marketing : integrating customer focus across the firm
Main Author:
Zeithaml, Valarie A.
Other Authors:
Bitner,
,
Gremler,
Published:
Boston:
McGraw-Hill/Irwin,
2006.
Edition:
4th ed..
Subjects:
Marketing
Customer services
Service industries --
>
Marketing
Holdings
Description
Preview
Similar Items
Staff View
Physical Description:
xxvii, 708 p.: ill.; 27 cm..
ISBN:
0072961945
0071244964 (Int. ed.)
Similar Items
Services marketing : integrating customer focus across the firm Valarie A. Zeithaml, Mary Jo Bitner, Dwayne D. Gremler.
by: Zeithaml, Valarie A.
Published: (2009)
Services marketing : integrating customer focus across the firm Valarie A. Zeithaml, Mary Jo Bitner, Dwayne D. Gremler.
by: Zeithaml, Valarie A.
Published: (2018)
Services marketing : integrating customer focus across the firm Valarie A. Zeithaml, Mary Jo Bitner, Dwayne D. Gremler.
by: Zeithaml, Valarie A.
Published: (2018)
Services marketing : integrating customer focus across the firm Valarie A. Zeithaml, Mary Jo Bitner, Dwayne D. Gremier.
by: Zeithaml, Valarie A.
Published: (2013)
Services marketing : integrating customer focus across the firm Valarie A. Zeithaml, Mary Jo Bitner.
by: Zeithaml, Valarie A.
Published: (2003)
×
Loading...
