Author Search Results

1

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Services marketing : integrating customer focus across the firm Valarie A. Zeithaml, Mary Jo Bitner, Dwayne D. Gremler.

by Zeithaml, Valarie A.
Published 2006

Other Authors: '; “...Gremler,...”

2

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Services marketing : integrating customer focus across the firm Valarie A. Zeithaml, Mary Jo Bitner, Dwayne D. Gremler.

by Zeithaml, Valarie A.
Published 2009

Other Authors: '; “...Gremler, Dwayne D....”

3

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Services marketing : integrating customer focus across the firm Valarie A. Zeithaml, Mary Jo Bitner, Dwayne D. Gremler.

by Zeithaml, Valarie A.
Published 2018

Other Authors: '; “...Gremler, Dwayne D....”

4

Cover Image

Services marketing : integrating customer focus across the firm Valarie A. Zeithaml, Mary Jo Bitner, Dwayne D. Gremler.

by Zeithaml, Valarie A.
Published 2018

Other Authors: '; “...Gremler, Dwayne D....”