QR Code

The experience effect : engage your customers with a consistent and memorable brand experience

Main Author:	Joseph, Jim
Language:	English
Published:	New York: American Management Association, 2010.
Subjects:	Customer relations Branding (Marketing) Brand loyalty

Similar Items

Sell the brand first : how to sell your brand and create lasting customer loyalty by Dan Stiff.
by: Stiff, Dan
Published: (2006)

Brand valuation Luc Paugam, Paul Andre, Henri Philippe and Roula Harfouche..
by: Paugam, Luc
Published: (2016)

Propel : five ways to amp-up your marketing and accelerate business by Whitney Keyes.
by: Keyes, Whitney
Published: (2012)

Kellogg on branding in a hyper-connected world edited by Alice M. Tybout, Tim Calkins.
Published: (2019)

Brand management : co-creating meaningful brands Michael Beverland .
by: Beverland, Michael
Published: (2021)

Brand marketing : building winning brand strategies that deliver value and customer satisfaction William M. Weilbacher.
by: Weilbacher, William M.
Published: (1993)

Partnership marketing : how to grow your business and transform your brand through smart collaboration Ron Kunitzky.
by: Kunitzky, Ron
Published: (2011)

Why customers come back : how to create lasting customer loyalty Manzie R. Lawfer.
by: Lawfer, Manzie R.
Published: (2004)

Crafting customer value : the art and science Peter Duchessi.
by: Duchessi, Peter
Published: (2002)

The lifebelt : the definitive guide to managing customer retention John A. Murphy.
by: Murphy, John A.
Published: (2001)

Brands in the balance meeting the challenges to commercial identity Kevin Drawbaugh.
by: Drawbaugh, Kevin
Published: (2001)

Brands : interdisciplinary perspectives edited by Jonathan E. Schroeder..
Published: (2015)

The Brand promise : how Costco, Ketel One, Make-a-wish, Tourism Vancouver, and other leading brands make and keep the promise that guarantees success! Duane E. Knapp.
by: Knapp, Duane E.
Published: (2008)

Retail marketing and branding : a definitive guide to maximizing ROI Jesko Perrey and Dennis Spillecke.
by: Perrey, Jesko
Published: (2011)

Excellence in service : creating customer loyalty.
Published: (2001)

Customer loyalty : how to earn it, how to keep it Jill Griffin.
by: Griffin, Jill

Winning in service markets : success through people, technology and strategy Jochen Wirtz.
by: Wirtz, Jochen
Published: (2017)

Improving customer satisfaction, loyalty, and profit : an integrated measurement and management system Michael D. Johnson, Anders Gustafsson..
by: Johnson, Michael D
Published: (2000)

Build a brand in 30 day : with Simon Middleton, the brand strategy guru Simon Middleton.
by: Middleton, Simon
Published: (2010)

Winning customer loyalty, Volume 2 : exceed customer expectations Paul R. Timm..
Published: (1999)

Brand manners : how to create the self-confident organization to live the brand Hamish Pringle and William Gordon.
by: Pringle, Hamish
Published: (2001)

1,001 ways to keep customers coming back : wow ideas that make customers happy and will increase your bottom line Donna Greiner and Theodore B. Kinni.
by: Greiner, Donna
Published: (1999)

Winning customer loyalty, Volume 1 : eliminate customer turnoffs Paul R. Timm.
Published: (1999)

The on-demand brand : 10 rules for digital marketing success in an anytime, everywhere world Rick Mathieson.
by: Mathieson, Rick
Published: (2010)

Instagram power : build your brand and reach more customers with visual influence Jason Miles.
by: Miles, Jason
Published: (2019)

Planting flowers, pulling weeds : identifying your most profitable customers to ensure a lifetime of growth Janet Rubio and Patrick Laughlin.
by: Rubio, Janet
Published: (2002)

How come your brand isn't working hard enough? : the essential guide to brand management Peter Cheverton.
by: Cheverton, Peter
Published: (2002)

The brand management checklist : proven tools and techniques for creating winning brands Brad VanAuken.
by: VanAuken, Brad
Published: (2002)

The customer revolution : how to thrive when customers are in control Patricia B. Seybold with Ronni T. Marshak and Jeffrey M. Lewis.
by: Seybold, Patricia B.
Published: (2001)

A master class in brand planning : the timeless works of Stephen King edited by Judie Lannon, Merry Baskin.
Published: (2007)

Deep branding on the internet : understanding and increasing and impact of the web on your brands, your marketing plans and your company's destiny Marc Braunstein, Edward H. Levine.
by: Braunstein, Marc
Published: (2000)

Understanding brands : Peter Cheverton.
by: Cheverton, Peter
Published: (2006)

Romancing the customer : maximizing brand value through powerful relationship management Paul Temporal and Martin Trott.
by: Temporal, Paul
Published: (2001)

E-service : 24 ways to keep your customers when the competition is just a click away Ron Zemke, Tom Connellan.
by: Zemke, Ron
Published: (2001)

The eternal e-customer : how emotionally intelligent interfaces can create long-kasting customer reletionsships Bergeron Bryan.
by: Bergeron, Bryan
Published: (2001)

Real marketers do it differently! Godfrey Harris, Gregrey Harris.
by: Harris, Godfrey,, 1937-
Published: (1992)

Hi-tech hi-touch branding : creating brand power in the age of technology Paul Temporal and K.C. Lee.
by: Temporal, Paul
Published: (2001)

Brand new brand thinking : brought to life by 11 experts who do edited by Merry Baskin and Mark Earls.
Published: (2002)

Product and brand management Daniel Slone.
by: Slone, Daniel
Published: (2018)

Reinventing interactive and direct markerting : leading experts show how to maximize digital ROI with i Direct and iBranding imperatives edited by Stan Rapp.
Published: (2010)