E-service : 24 ways to keep your customers when the competition is just a click away

Main Author: Zemke, Ron
Other Authors: Connellan, Thomas K.
Published: New York: AMACOM, American Management Association, 2001.
Subjects:

KOLEKSI TERBUKA

Call Number: HF 5415.525 .Z4 2001
Accession Item Category Format Status Notes
1000405946 Open Shelf Book AVAILABLE