Cover Image

QR Code

Call center : inbound customer service.

Corporate Author:	NETg
Published:	Naperville, Ill.: NETg, 2001.
Subjects:	Customer services Call centers -- > Management

Similar Items

Bottom-line call center management : creating a culture of accountability and excellent customer service David L. Butler.
by: Butler, David L.
Published: (2004)

Call centers : technology & techniques Jack A. Green.
by: Green, Jack A.
Published: (2003)

Call center performance enhancement using simulation and modeling Jon Anton, Vivek Bapat, Bill Hall.
by: Anton, Jon
Published: (1999)

The invisible customer : strategies for sucessful customer service down the wire Brian Clegg.
by: Clegg, Brian
Published: (2000)

Managing and motivating contact center employees : tools and techniques for inspiring outstanding performance from your frontline staff Malcolm Carlaw ... [et al.].
Published: (2003)

Gower handbook of call and contact centre management edited by Natalie Calvert.
Published: (2004)

Call center benchmarking : deciding if good is good enough by John Anton and David Gustin ; assisted by Stijin Spit.
by: Anton,John
Published: (2000)

Offshore business process outsourcing : challenges and risk edited by Jong-Sun Li.
Published: (2019)

Creating Marketing Magic and Innovative Future Marketing Trends Proceedings of the 2016 Academy of Marketing Science (AMS) Annual Conference / edited by Maximilian Stieler.
Published: (2017)

Marketing at the Confluence between Entertainment and Analytics Proceedings of the 2016 Academy of Marketing Science (AMS) World Marketing Congress / edited by Patricia Rossi.
Published: (2017)

Call to Power II : official strategy guide by Johnny Lee Wilson and Terry Lee Coleman.
by: Wilson, Johnny Lee
Published: (2001)

Measuring customer service effectiveness Sarah Cook.
by: Cook, Sarah
Published: (2004)

Million dollar closing techniques The Million Dollar Round Table Center for Productivity.
Published: (1999)

Customer-driven services management by S. Balachandran.
by: Balachandran, S.
Published: (1999)

Patient-centered e-health E. Vance Wilson, editor.
Published: (2009)

Strategic customer service : managing the customer experience to increase positive word of mouth, build loyalty, and maximize margins and profits John A. Goodman with Scott M. Broetzmann.
by: Goodman, John A.
Published: (2019)

Excellence in service : providing superior customer service.
Published: (2001)

Excellence in service : working with upset customers.
Published: (2001)

Excellence in service : communicating with your customers.
Published: (2001)

Customer service writer, Cath Collins;
Published: (2007)

Good service is good business : 7 simple strategies for success Catherine DeVrye.
by: DeVrye, Catherine
Published: (2000)

Excellence in service : creating customer loyalty.
Published: (2001)

Food, nutrition, and the young child Jeannette Brakhane Endres, Robert E. Rockwell, Cynthia Gurdian Mense.
by: Endres, Jeannette Brakhane
Published: (2004)

Pusat Sumber Sekolah (untuk Sekolah Rendah dan Menengah) Siti Hajar Hj. Abdul Aziz dan Kamarrudin Hj. Husin.
by: Siti Hajar Hj. Abdul Aziz
Published: (1996)

Person-centred therapy today : new frontiers in theory and practice Dave Means and Brian Thorne.
by: Mearns, Dave
Published: (2000)

Person-centred counselling in a nutshell Roger Casemore.
by: Casemore, Roger
Published: (2006)

The person-centred counselling and psychotherapy handbook : origins, developments, and current applications edited by Colin Lago & Divine Charura.
Published: (2016)

Carl Rogers interviews Steve.
Published: (1990)

The best service is no service : how to liberate your customers from customer service, keep them happy, and control costs Bill Price, David Jaffe.
by: Price, Bill
Published: (2008)

The experience! : how to wow your customers and create a passionate workplace Lior Arussy.
by: Arussy, Lior
Published: (2002)

The Allyn and Bacon guide to writing center : theory and practice Robert W.Barnett, Jacob S. Blummer.
by: Barnett
Published: (2001)

User centered design for medical visualization edited by Feng Dong, Gheorghita Ghinea, Sherry Y. C.
Published: (2008)

Online customer service for dummies by Keith Bailey and Karen Leland.
by: Bailey, Keith
Published: (2001)

Beyond customer service : effective programs for retaining your customers Richard F. Gerson.
by: Gerson, Richard F.
Published: (2004)

Meeting customers' needs (Consumer behavior) RMI Media Productions.
Published: (1998)

Quality customer service.
Published: (2001)

A lasting catch Ebbe Schi?ler.
by: Schioler
Published: (2002)

Authentic learning environments in higher education Anthony Herrington, Jan Herrington,.
by: Herrington, Anthony, 1950-
Published: (2006)

Psychotherapy with suicidal people : a person-centred approach Antoon A. Leenaars.
by: Leenaars, Antoon A.
Published: (2004)

Masjid dan dakwah : merencanakan, membangun, dan mengelola masjid mengemas substansi dakwah, upaya pemecahan krisis moral dan spiritual Nana Rukmana D.W.
by: Nana Rukmana D. W
Published: (2002)