The best service is no service : how to liberate your customers from customer service, keep them happy, and control costs
| Main Author: | |
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| Other Authors: | |
| Language: | English |
| Published: |
San Francisco:
Jossey-Bass,
2008.
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| Subjects: |
KOLEKSI TERBUKA
| Call Number: |
HF 5415.335 .P7 2008 |
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| Accession | Item Category | Format | Status | Notes |
|---|
| 1100060882 | Open Shelf | Book | AVAILABLE |