The power of customer service : a how-to-approach to successful customer service

Exploration of how the state of being customer driven means to employ a strategy of deeply satisfying the customer in order to satisfy other concerns such as sales, stockholders and the bottom line

Main Author: Timm, Paul R.
Corporate Author: JWA Video
Published: Chicago: Jack Wilson&Associates, Inc., 1989.
Subjects:

BILIK BAHAN SUMBER MEDIA

Call Number: HF 5415.5 .T5 1989
Accession Item Category Format Status Notes
1100028169 BAHAN SUMBER MEDIA Book AVAILABLE
1100028168 BAHAN SUMBER MEDIA Kaset WEEDED LOST
1100028167 BAHAN SUMBER MEDIA Video AVAILABLE