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| LEADER |
01096cam a2200229 7i4500 |
| 001 |
0000038885 |
| 005 |
20140605090000.0 |
| 008 |
090712 |
| 090 |
0 |
0 |
|a HF 5415.5
|b .T5 1989
|
| 100 |
1 |
# |
|a Timm, Paul R.
|
| 245 |
1 |
4 |
|a The power of customer service :
|b a how-to-approach to successful customer service
|c Paul R. Timm.
|
| 260 |
# |
# |
|a Chicago:
|b Jack Wilson&Associates, Inc.,
|c 1989.
|
| 300 |
# |
# |
|a 1 videocassette:
|b sd., col.;
|c 1/2 in.,1 sound cassette (1 7/8 ips, stereo).
|
| 520 |
0 |
# |
|a Exploration of how the state of being customer driven means to employ a strategy of deeply satisfying the customer in order to satisfy other concerns such as sales, stockholders and the bottom line
|
| 590 |
# |
# |
|a Pusat Pengajian Perniagaan dan Pengurusan Maritim
|
| 650 |
0 |
0 |
|a Customer services
|
| 650 |
0 |
0 |
|a Consumer satisfaction
|
| 650 |
0 |
0 |
|a Customer relations
|
| 710 |
2 |
1 |
|a JWA Video
|
| 999 |
|
|
|a 1100028167
|b Video
|c Bahan Sumber Media
|e BILIK BAHAN SUMBER MEDIA
|
| 999 |
|
|
|a 1100028169
|b Book
|c Bahan Sumber Media
|e BILIK BAHAN SUMBER MEDIA
|
| 999 |
|
|
|a 1100028168
|b Kaset
|c Bahan Sumber Media
|e BILIK BAHAN SUMBER MEDIA
|