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Measuring customer service effectiveness

Main Author: Cook, Sarah
Language:English
Published: Aldershot, Burlington: Gower Publishing, 2004.
Subjects:
Customer services -- > Quality control
Customer services -- > Evaluation
Customer services -- > Management

KOLEKSI TERBUKA

Call Number: HF 5415.5 .C62 2004
Accession Item Category Format Status Notes
1100034142 Open Shelf Book AVAILABLE

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