Customer service
Examines the following : defining customer service and customers; what makes for better customer service practices; the customer transaction; sustaining good customer service; concluding the customer transaction; dealing with difficult customers
| Corporate Author: | |
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| Other Authors: | , |
| Language: | English |
| Published: |
Bendigo, Vic.:
VEA,
2007.
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| Series: | Communication in the workplace series
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| Subjects: |
BILIK BAHAN SUMBER MEDIA
| Call Number: |
HF 5415.5 .C8 2007 |
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| Accession | Item Category | Format | Status | Notes |
|---|
| 1100052835 | BAHAN SUMBER MEDIA | Digital Video Disc | AVAILABLE |