Strategic customer service : managing the customer experience to increase positive word of mouth, build loyalty, and maximize margins and profits
| Main Author: | |
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| Other Authors: | |
| Language: | English |
| Published: |
[Place of publication not identified]:
HarperCollins Leadership,
[2019].
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| Edition: | Second edition. |
| Subjects: |
KOLEKSI TERBUKA
| Call Number: |
HF 5415.5 .G6 2019 |
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| Accession | Item Category | Format | Status | Notes |
|---|
| 1100107660 | Open Shelf | Book | AVAILABLE |