Bottom-line call center management : creating a culture of accountability and excellent customer service
| Main Author: | |
|---|---|
| Published: |
Oxford:
Butterworth-Heinemann,
2004.
|
| Subjects: |
KOLEKSI TERBUKA
| Call Number: |
HE 8788 .B8 2004 |
|---|
| Accession | Item Category | Format | Status | Notes |
|---|
| 1100034800 | Open Shelf | Book | AVAILABLE |