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|a HF 5415.335
|b .S3 2005
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1 |
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|a Scott,Dru
|
| 245 |
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|a Customer satisfaction
|c Dru Scott.
|
| 250 |
# |
# |
|a 3rd ed..
|
| 260 |
# |
# |
|a Menlo park, Calif.:
|b Crisp Publication Inc.,
|c 2005.
|
| 300 |
# |
# |
|a viii,118p.:
|b ill.;
|c 22 cm..
|
| 490 |
0 |
0 |
|a A Viva Crisp Fifty Minute Book
|
| 590 |
# |
# |
|a Pusat Pengajian Pembangunan Sosial dan Ekonomi
|
| 650 |
0 |
0 |
|a Customers satisfaction
|
| 650 |
0 |
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|a Customers relation
|
| 999 |
|
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|a 1100055537
|b Book
|c Open Shelf
|e KOLEKSI TERBUKA
|
