Customer satisfaction : practical tools for building important relationships

Main Author: Scott, Dru
Published: Menlo Park, Calif.: Crisp Publications, 2000.
Edition:3rd ed..
Series:A fifty-minute series book
Subjects:

KOLEKSI TERBUKA

Call Number: HF 5415.335 S425 2000
Accession Item Category Format Status Notes
1100008134 Bahan Pandang Dengar Book AVAILABLE

BILIK BAHAN SUMBER MEDIA

Call Number: HF 5415.335 S425 2000
Accession Item Category Format Status Notes
1100008135 Bahan Pandang Dengar CD-ROM AVAILABLE