Customer satisfaction : practical tools for building important relationships
| Main Author: | |
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| Published: |
Menlo Park, Calif.:
Crisp Publications,
2000.
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| Edition: | 3rd ed.. |
| Series: | A fifty-minute series book
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| Subjects: |
| Physical Description: | viii, 118 p.: ill.; 26 cm.+. |
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| Bibliography: | Includes bibliographical references |
| ISBN: | 1560525231 |