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How to measure customer satisfaction

Main Author: Hill, Nigel
Other Authors: Brierley,, MacDougall,
Published: Aldershot: Gower, 1999.
Subjects:
Consumer satisfaction -- > Research
Consumer satisfaction -- > Evaluation

KOLEKSI TERBUKA

Call Number: HF 5415.335 H645 1999
Accession Item Category Format Status Notes
1100025648 Open Shelf Book AVAILABLE

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