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| LEADER |
00813cam a2200217 7i4500 |
| 001 |
0000014871 |
| 005 |
20140604090000.0 |
| 008 |
120202s1999 ii eng |
| 020 |
# |
0 |
|a 0761993711 (US-HB)
|
| 020 |
# |
0 |
|a 076199372X (US-PB)
|
| 020 |
# |
0 |
|a 8170368413 (India-HB)
|
| 020 |
# |
0 |
|a 8170368421 (India-PB)
|
| 090 |
0 |
0 |
|a HF 5415.5
|b .B35 1999
|
| 100 |
1 |
# |
|a Balachandran, S.
|
| 245 |
1 |
0 |
|a Customer-driven services management
|c by S. Balachandran.
|
| 260 |
# |
# |
|a New Delhi, India:
|b Response Books (a division of Sage Publication),
|c 1999.
|
| 300 |
# |
# |
|a 333 p.:
|b ill.;
|c 23 cm..
|
| 500 |
# |
# |
|a Includes bibliographical references and index
|
| 590 |
# |
# |
|a Pusat Pengajian Pembangunan Sosial dan Ekonomi
|
| 650 |
0 |
0 |
|a Customer services --
|x Management --
|z India
|
| 999 |
|
|
|a 1100000160
|b Book
|c Open Shelf
|e KOLEKSI TERBUKA
|
