Satisfying internal customers first! : a practical guide to improving internal and external customer satisfaction
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| Other Authors: | |
| Language: | English |
| Published: |
London:
Kogan Page,
1995.
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| Series: | Quality improvement series
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| Physical Description: | vii, 104 p.: ill.; 25 cm.. |
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| ISBN: | 9780749416539 (pbk.) 074941653X (pbk.) |