Satisfying internal customers first! : a practical guide to improving internal and external customer satisfaction

Main Author: Chang, Richard Y.
Other Authors: Kelly, P. Keith
Language:English
Published: London: Kogan Page, 1995.
Series:Quality improvement series
Subjects:

KOLEKSI TERBUKA

Call Number: HF 5415.5 .C4 1995
Accession Item Category Format Status Notes
1000386337 Open Shelf Book AVAILABLE
2000131620 Open Shelf Book AVAILABLE