Customer experience innovation : how to get a lasting market edge

Main Author: Dew, Robert (Author)
Other Authors: Allen, Cyrus
Language:English
Published: Bingley, UK: Emerald Publishing, 2018.
Subjects:
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005 20190911090000.0
008 190602c20182018-uka x 0 eng
020 # 0 |a 9781787547872 Hardback  
040 # # |a UMT 
090 0 0 |a HF 5415.335   |b .D4 2018 
100 1 # |a Dew, Robert   |e author  
245 1 0 |a Customer experience innovation :   |b how to get a lasting market edge   |c Robert Dew with Cyrus Allen. 
264 # 4 |c ♭ 2018. 
264 # 1 |a Bingley, UK:   |b Emerald Publishing,   |c 2018. 
300 # # |a xviii, 213 pages:   |b illustrations;   |c 24 cm. 
336 # # |a text  |2 rdacontent 
337 # # |a unmediated  |2 rdamedia 
338 # # |a volume  |2 rdacarrier 
504 0 0 |a Includes bibliographical references and index 
590 # # |a Pusat Pengajian Sains Marin dan Sekitaran 
650 0 0 |a Consumer satisfaction  
650 0 0 |a Customer relations  
700 1 1 |a Allen, Cyrus  
999 |a 1100106910  |b Book  |c Open Shelf  |e KOLEKSI TERBUKA