Competing in a service economy : how to create a competitive advantage through service development and innovation

Main Author: Gustafsson, Anders
Other Authors: Johnson, Michael D.
Published: Chichester: b John Wiley, 2003.
Subjects:

KOLEKSI TERBUKA

Call Number: HF 5415.5 .G8 2003
Accession Item Category Format Status Notes
1100025529 Open Shelf Book AVAILABLE