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| LEADER |
00795cam a2200229 7i4500 |
| 001 |
0000019623 |
| 005 |
20140604090000.0 |
| 008 |
120202s1998 nju x eng |
| 020 |
# |
0 |
|a 0133286673
|
| 020 |
# |
0 |
|a 9780133286670
|
| 090 |
0 |
0 |
|a HF 5415.5
|b .J6 1998
|
| 100 |
1 |
# |
|a Johnson, Michael D.
|q Michael David
|
| 245 |
1 |
0 |
|a Customer orientation and market action
|c Michael D. Johnson.
|
| 260 |
# |
# |
|a N.Jersey:
|b Prentice Hall,
|c 1998.
|
| 300 |
# |
# |
|a xvi,183 p.:
|b ill.;
|c 23 cm..
|
| 504 |
0 |
0 |
|a Includes bibliographical references and index
|
| 590 |
# |
# |
|a Pusat Pengajian Perniagaan dan Pengurusan Maritim
|
| 650 |
0 |
0 |
|a Customer relations
|
| 650 |
0 |
0 |
|a Consumer behavior
|
| 650 |
0 |
0 |
|a Consumer satisfaction
|
| 650 |
0 |
0 |
|a Customer services
|
| 999 |
|
|
|a 2000131543
|b Book
|c Open Shelf
|e KOLEKSI TERBUKA
|
