Kaizen strategies for customer care : how to create a powerful customer-care program and make it work
| Main Author: | |
|---|---|
| Language: | English |
| Published: |
London:
Pitman Publishing,
1995.
|
| Subjects: |
KOLEKSI TERBUKA
| Call Number: |
HF 5415.5 .W42 1995 |
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| Accession | Item Category | Format | Status | Notes |
|---|
| 1100002890 | Open Shelf | Book | AVAILABLE |