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Customer care : how to create an effective customer focus

Main Author: Cook, Sarah
Language:English
Published: London: Kogan Page, 2000.
Edition:3rd ed..
Subjects:
Total quality management
Customer relations

KOLEKSI TERBUKA

Call Number: HF 5415.5 .C64 2000
Accession Item Category Format Status Notes
2000131626 Open Shelf Book AVAILABLE

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