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Artificial Intelligence for Customer Relationship Management Keeping Customers Informed /

This research monograph brings AI to the field of Customer Relationship Management (CRM) to make a customer experience with a product or service smart and enjoyable. AI is here to help customers to get a refund for a canceled flight, unfreeze a banking account or get a health test result. Today, CRM...

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Main Author:	Galitsky, Boris. (Author, http://id.loc.gov/vocabulary/relators/aut)
Corporate Author:	SpringerLink (Online service)
Language:	English
Published:	Cham : Springer International Publishing : Imprint: Springer, 2020.
Edition:	1st ed. 2020.
Series:	Human–Computer Interaction Series,
Subjects:	User interfaces (Computer systems). Customer relations—Management. Artificial intelligence. Computer simulation. User Interfaces and Human Computer Interaction. Customer Relationship Management. Artificial Intelligence. Simulation and Modeling.
Online Access:	https://doi.org/10.1007/978-3-030-52167-7

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