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Artificial Intelligence for Customer Relationship Management Keeping Customers Informed /

This research monograph brings AI to the field of Customer Relationship Management (CRM) to make a customer experience with a product or service smart and enjoyable. AI is here to help customers to get a refund for a canceled flight, unfreeze a banking account or get a health test result. Today, CRM...

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Main Author: Galitsky, Boris. (Author, http://id.loc.gov/vocabulary/relators/aut)
Corporate Author: SpringerLink (Online service)
Language:English
Published: Cham : Springer International Publishing : Imprint: Springer, 2020.
Edition:1st ed. 2020.
Series:Human–Computer Interaction Series,
Subjects:
User interfaces (Computer systems).
Customer relations—Management.
Artificial intelligence.
Computer simulation.
User Interfaces and Human Computer Interaction.
Customer Relationship Management.
Artificial Intelligence.
Simulation and Modeling.
Online Access:https://doi.org/10.1007/978-3-030-52167-7

Internet

https://doi.org/10.1007/978-3-030-52167-7

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