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00731cam a2200205 7i4500 |
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0000123721 |
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20150930090000.0 |
008 |
150930 at eng |
020 |
# |
0 |
|a 1439039399
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020 |
# |
0 |
|a 9781439039397
|
090 |
0 |
0 |
|a HD 9980.5
|b .H6 2011
|
100 |
1 |
# |
|a Hoffman, K. Douglas
|
245 |
1 |
0 |
|a Services marketing :
|b concepts, strategies & cases
|c K. Douglas Hoffman; John E.G. Bateson..
|
250 |
# |
# |
|a 4th. ed...
|
260 |
# |
# |
|a Estados Unidos:
|b Thomson /South-Western,
|c 2011.
|
300 |
# |
# |
|a xv, 461 p.:
|b ill.;
|c 27 cm..
|
590 |
# |
# |
|a Pusat Pengajian Perniagaan dan Pengurusan Maritim
|
650 |
0 |
0 |
|a Service industries --
|x Marketing
|
700 |
1 |
1 |
|a Bateson, John E. G.
|
999 |
|
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|a 1100094146
|b Book
|c Open Shelf
|e KOLEKSI TERBUKA
|