From products to services : insight and experience from companies which have embraced the service economy

Main Author: Young, Laurie, 1955
Language:English
Published: Chichester: John Wiley, 2008.
Subjects:
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008 081222s2008 nju b 001 0 eng
020 # 0 |a 9780470026687 (cloth)  
020 # 0 |a 0470026685 (cloth)  
090 0 0 |a HD 9980.5   |b .Y6 2008 
100 1 # |a Young, Laurie,   |c 1955  
245 1 0 |a From products to services :   |b insight and experience from companies which have embraced the service economy   |c Laurie Young. 
260 # # |a Chichester:   |b John Wiley,   |c 2008. 
300 # # |a x, 353 p.:   |b ill.;   |c 24 cm.. 
590 # # |a Pusat Pengajian Pembangunan Sosial dan Ekonomi 
650 0 0 |a Customer services  
650 0 0 |a New products  
650 0 0 |a Service industries  
999 |a 1100060962  |b Book  |c Open Shelf  |e KOLEKSI TERBUKA