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New service development :
Holdings
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New service development : creating memorable experiences
Other Authors:
Fitzsimmons,
Published:
Thousand Oaks:
Sage Publications,
2000.
Subjects:
New products --
>
Management
Customer services
Product management
Service industries --
>
Management
Holdings
Description
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KOLEKSI TERBUKA
Call Number:
HD 9980.5 N532
Accession
Item Category
Format
Status
Notes
1100005235
Open Shelf
Book
AVAILABLE
1100002321
Open Shelf
Book
AVAILABLE
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