Service management for competitive advantage

Main Author: Fitzsimmons, James A.
Other Authors: Fitzsimmons,
Published: New York: McGraw-Hill, 1994.
Subjects:

KOLEKSI TERBUKA

Call Number: HD 9980.5 F5
Accession Item Category Format Status Notes
1000388217 Open Shelf Book AVAILABLE

BILIK BAHAN SUMBER MEDIA

Call Number: HD 9980.5 F5
Accession Item Category Format Status Notes
2000130745 Bahan Pandang Dengar CD-ROM AVAILABLE
2000130943 Bahan Pandang Dengar CD-ROM AVAILABLE
2000130942 Bahan Pandang Dengar CD-ROM AVAILABLE