Cover Image

From products to services : insight and experience from companies which have embraced the service economy

Main Author: Young, Laurie, 1955
Language:English
Published: Chichester: John Wiley, 2008.
Subjects:
Customer services
New products
Service industries
Physical Description:x, 353 p.: ill.; 24 cm..
ISBN:9780470026687 (cloth)
0470026685 (cloth)

Similar Items