Cover Image

Managing knock your socks off service

Main Author: Bell, Chip R.
Other Authors: Zemke, Ron
Language:English
Published: New York: AMACOM, 2007.
Edition:2nd ed..
Subjects:
Customer services
Physical Description:viii, 232 p.: ill.; 23 cm..
Bibliography:Includes bibliographical references and index
ISBN:0814473687
9780814473689

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