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|a HF 5415.5
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|a The basics of profitable customer service
|c JWA Video.
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| 260 |
# |
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|a Chicago, IL:
|b Jack, Wilson and Associates,
|c c1995.
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| 300 |
# |
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|a 1 videocassette (35 min.):
|b sd., col.;
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| 500 |
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|a For you and everyone in the organization
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| 590 |
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|a Pusat Pengajian Perniagaan dan Pengurusan Maritim
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| 650 |
0 |
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|a Customer services
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| 700 |
1 |
1 |
|a Blackman,
|h Jeff
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|a Jack Wilson and Associates
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|c Bahan Sumber Media
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|c Bahan Sumber Media
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