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LEADER |
00695cam a2200181 7i4500 |
001 |
0000013554 |
005 |
20140604090000.0 |
008 |
120207s2001 nyu x eng |
020 |
# |
0 |
|a 007136479X
|
090 |
0 |
0 |
|a HF 5415.525
|b .B4 2001
|
100 |
1 |
# |
|a Bergeron, Bryan
|
245 |
1 |
4 |
|a The eternal e-customer :
|b how emotionally intelligent interfaces can create long-kasting customer reletionsships
|c Bergeron Bryan.
|
260 |
# |
# |
|a New York:
|b McGraw-Hill,
|c 2001.
|
590 |
# |
# |
|a Pusat Pengajian Pembangunan Sosial dan Ekonomi
|
590 |
# |
# |
|a Pusat Pengajian Perniagaan dan Pengurusan Maritim
|
650 |
0 |
0 |
|a Internet marketing
|
650 |
0 |
0 |
|a Customer loyalty
|
999 |
|
|
|a 1000405972
|b Book
|c Open Shelf
|e KOLEKSI TERBUKA
|