APA Citation

Bergeron, B. (2001). The eternal e-customer: How emotionally intelligent interfaces can create long-kasting customer reletionsships. New York: McGraw-Hill.

Chicago Style Citation

Bergeron, Bryan. The Eternal E-customer: How Emotionally Intelligent Interfaces Can Create Long-kasting Customer Reletionsships. New York: McGraw-Hill, 2001.

MLA Citation

Bergeron, Bryan. The Eternal E-customer: How Emotionally Intelligent Interfaces Can Create Long-kasting Customer Reletionsships. New York: McGraw-Hill, 2001.

Warning: These citations may not always be 100% accurate.