Principles of services marketing

Main Author: Palmer, Adrian, 1955-
Published: London: McGraw-Hill, 2001.
Edition:3rd. ed..
Series:Marketing series
Subjects:
LEADER 00944cam a2200265 7i4500
001 0000011357
005 20140602090000.0
020 0 0 |a 0077097483 (pbk.)  
020 0 0 |a 0071189769  
090 0 0 |a HF 5415.13   |b P173 2001 
100 1 0 |a Palmer, Adrian,   |c 1955-  
245 1 0 |a Principles of services marketing   |c Adrian Palmer. 
250 0 0 |a 3rd. ed.. 
260 0 0 |a London:   |b McGraw-Hill,   |c 2001. 
300 # # |a 516p.:   |b ill.;   |c 24cm.. 
490 0 0 |a Marketing series 
500 0 0 |a McGraw-Hill International Edition 
504 0 0 |a Includes bibliographical references 
590 # # |a Pusat Pengajian Perniagaan dan Pengurusan Maritim 
650 0 0 |a Marketing --   |x Management  
650 0 0 |a Service industries --   |x Marketing  
999 |a 1100003338  |b Book  |c Open Shelf  |e KOLEKSI TERBUKA 
999 |a 1000405467  |b Book  |c Open Shelf  |e KOLEKSI TERBUKA 
999 |a 1000405466  |b Book  |c Open Shelf  |e KOLEKSI TERBUKA 
999 |a 1000405465  |b Book  |c Open Shelf  |e KOLEKSI TERBUKA