Search Results

1

Cover Image

Coaching in customer care.

2

Cover Image

Customer care on trial : how company really treat their customers.

3

Cover Image

Keeping the customer satisfied : customer care in a travel firm.

Published 1996

4

Cover Image

Driving customer equity : how customer lifetime value is reshaping corporate strategy Roland T. Rust, Valarie A. Zeithaml, Katherine N. Lemon.

by Rust, Roland T.
Published 2000

5

Cover Image

Frontline service : facilitator guide and workbook Richard W. Tate & Sam K. Shriver.

by Tate, Richard W.
Published 1991

6

Cover Image

Creating customer loyalty by Manchester Open Learning.

Published 1993

7

Cover Image

Customer marketing : how to improve the profitability of your customer base Jay Curry ... [et al.].

Published 1998

8

Cover Image

Customer care Frances and Roland Bee.

by Bee, Frances
Published 1999

9

Cover Image

Management in quality environment David N. Griffiths.

by Griffiths David N., 1935
Published 1994

10

Cover Image

E-service : speed, technology and price built around service John Tschohl..

by Tschohl, John
Published 2001

11

Cover Image

Service marketing edited by Steve Baron.

Published 2010

12

Cover Image

Commitment to service and quality RMI Media Productions.

Published 1998