Design Issues for Service Delivery Platforms Incorporate User Experience: A Grounded Theory Study of Individual User Needs /

Martin Bergaus investigated Service Delivery Platforms (SDP), focussing on their challenges and design aspects from a user's perspective. Qualitatively he incorporated user experience in SDP research, developing a Grounded Theory (GT) then set out parameters needed when developing SDP investiga...

Full description

Main Author: Bergaus, Martin. (Author, http://id.loc.gov/vocabulary/relators/aut)
Corporate Author: SpringerLink (Online service)
Language:English
Published: Wiesbaden : Springer Fachmedien Wiesbaden : Imprint: Springer Vieweg, 2015.
Edition:1st ed. 2015.
Subjects:
Online Access:https://doi.org/10.1007/978-3-658-10541-9
LEADER 03297nam a22004695i 4500
001 978-3-658-10541-9
003 DE-He213
005 20210618051707.0
007 cr nn 008mamaa
008 150701s2015 gw | s |||| 0|eng d
020 |a 9783658105419  |9 978-3-658-10541-9 
024 7 |a 10.1007/978-3-658-10541-9  |2 doi 
050 4 |a QA76.9.U83 
050 4 |a QA76.9.H85 
072 7 |a UYZG  |2 bicssc 
072 7 |a COM070000  |2 bisacsh 
072 7 |a UYZG  |2 thema 
082 0 4 |a 005.437  |2 23 
082 0 4 |a 4.019  |2 23 
100 1 |a Bergaus, Martin.  |e author.  |4 aut  |4 http://id.loc.gov/vocabulary/relators/aut 
245 1 0 |a Design Issues for Service Delivery Platforms  |h [electronic resource] :  |b Incorporate User Experience: A Grounded Theory Study of Individual User Needs /  |c by Martin Bergaus. 
250 |a 1st ed. 2015. 
264 1 |a Wiesbaden :  |b Springer Fachmedien Wiesbaden :  |b Imprint: Springer Vieweg,  |c 2015. 
300 |a XLI, 453 p. 84 illus.  |b online resource. 
336 |a text  |b txt  |2 rdacontent 
337 |a computer  |b c  |2 rdamedia 
338 |a online resource  |b cr  |2 rdacarrier 
347 |a text file  |b PDF  |2 rda 
520 |a Martin Bergaus investigated Service Delivery Platforms (SDP), focussing on their challenges and design aspects from a user's perspective. Qualitatively he incorporated user experience in SDP research, developing a Grounded Theory (GT) then set out parameters needed when developing SDP investigations from a user viewpoint, before technical implementation. This study indicates usability factors for future SDP systems and contributes to the exploratory framework represented by the six GT categories. The results of this study benefit Information Systems (IS) experts developing SDP based ICT systems and those interested in practical applications of GT.  Contents Literature Review Research Methodology Presentation of Findings Model Development and Discussion of the Results Conclusions  Target Groups Researchers and students in the field of IS research, SDP researchers, usability researchers, and qualitative researchers using Grounded Theory Methodology (GTM) Practitioners in the field of Ubiquitous and Cloud Computing, practical application of GT  About the Author Martin Bergaus, Ph.D., teaches as an associate lecturer at the University of Applied Science and Technical University in Vienna. His current research interests focuses on a qualitative research using Grounded Theory in the field of Information Systems. He has professional experiences within the ICT and company start up. 
650 0 |a User interfaces (Computer systems). 
650 0 |a Application software. 
650 1 4 |a User Interfaces and Human Computer Interaction.  |0 https://scigraph.springernature.com/ontologies/product-market-codes/I18067 
650 2 4 |a Information Systems Applications (incl. Internet).  |0 https://scigraph.springernature.com/ontologies/product-market-codes/I18040 
710 2 |a SpringerLink (Online service) 
773 0 |t Springer Nature eBook 
776 0 8 |i Printed edition:  |z 9783658105402 
776 0 8 |i Printed edition:  |z 9783658105426 
856 4 0 |u https://doi.org/10.1007/978-3-658-10541-9 
912 |a ZDB-2-SCS 
912 |a ZDB-2-SXCS 
950 |a Computer Science (SpringerNature-11645) 
950 |a Computer Science (R0) (SpringerNature-43710)