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Design Issues for Service Delivery Platforms Incorporate User Experience: A Grounded Theory Study of Individual User Needs /

Martin Bergaus investigated Service Delivery Platforms (SDP), focussing on their challenges and design aspects from a user's perspective. Qualitatively he incorporated user experience in SDP research, developing a Grounded Theory (GT) then set out parameters needed when developing SDP investiga...

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Main Author: Bergaus, Martin. (Author, http://id.loc.gov/vocabulary/relators/aut)
Corporate Author: SpringerLink (Online service)
Language:English
Published: Wiesbaden : Springer Fachmedien Wiesbaden : Imprint: Springer Vieweg, 2015.
Edition:1st ed. 2015.
Subjects:
User interfaces (Computer systems).
Application software.
User Interfaces and Human Computer Interaction.
Information Systems Applications (incl. Internet).
Online Access:https://doi.org/10.1007/978-3-658-10541-9

Internet

https://doi.org/10.1007/978-3-658-10541-9

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