Description: Selling to anyone over the phone

Main Author:	Walkup, Renee P.
Other Authors:	McKee, Sandra
Language:	English
Published:	New York: American Management Association (AMACOM), 2011.
Edition:	2nd ed..
Subjects:	Telephone selling

Physical Description:	xiv, 210 p.: ill.; 24 cm..
ISBN:	0814414834 (pbk.) 9780814414835 (pbk.)