Process improvement and quality management in the retail industry

Main Author: George, Stephen
Other Authors: Thomas, Chris, Weimerskirch, Arnold
Language:English
Published: Hoboken, N.J.: Wiley, 2006.
Subjects:
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008 100120s2006 njua b 001 0 eng
020 # 0 |a 9780471723233  
020 # 0 |a 0471723231  
090 0 0 |a HD 62.15   |b .G4 2006 
100 1 # |a George, Stephen  
245 1 0 |a Process improvement and quality management in the retail industry   |c Stephen George, Chris Thomas, Arnold Weimerskirch. 
260 # # |a Hoboken, N.J.:   |b Wiley,   |c 2006. 
300 # # |a xiii, 242 p.:   |b ill.;   |c 24 cm.. 
504 0 0 |a Includes bibliographical references and index 
590 # # |a Pusat Pengajian Perniagaan dan Pengurusan Maritim 
650 0 0 |a Retail trade --   |x Management  
650 0 0 |a Total quality management  
700 1 1 |a Thomas, Chris  
700 1 1 |a Weimerskirch, Arnold  
999 |a 1100071037  |b Book  |c Open Shelf  |e KOLEKSI TERBUKA