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| LEADER |
00816cam a2200217 7i4500 |
| 001 |
0000058346 |
| 005 |
20140604090000.0 |
| 008 |
080811s2008 ohua eng |
| 020 |
# |
# |
|a 0324322380
|
| 020 |
# |
# |
|a 9780324322385
|
| 090 |
0 |
0 |
|a HF 5415.55
|b .B3 2008
|
| 100 |
1 |
# |
|a Baran, Roger Joseph,
|d 1945-
|
| 245 |
1 |
0 |
|a Principles of customer relationship management
|c Roger J. Baran, Robert J. Galka, Daniel P. Strunk.
|
| 260 |
# |
# |
|a Mason, Ohio:
|b Thomson/South-Western,
|c 2008.
|
| 300 |
# |
# |
|a xvi, 511 p.:
|b ill.;
|c 26 cm..
|
| 590 |
# |
# |
|a Pusat Pengajian Pembangunan Sosial dan Ekonomi
|
| 650 |
0 |
0 |
|a Customer relations --
|x Management --
|x Textbooks
|
| 650 |
0 |
0 |
|a Relationship marketing --
|x Textbooks
|
| 700 |
1 |
1 |
|a Strunk, Daniel P.
|
| 700 |
1 |
1 |
|a Galka, Roger J.
|
| 999 |
|
|
|a 1100054531
|b Book
|c Open Shelf
|e KOLEKSI TERBUKA
|
