Holdings: Managing customer relationships :

Main Author:	Peppers, Don
Other Authors:	Rogersm, Martha
Published:	Hoboken, New Jersey: John Wiley & Sons, 2004.
Subjects:	Customer relations -- > Management Consumers' preferences Relationship marketing

Call Number:	HF 5415.5 .P42 2004

Accession	Item Category	Format	Status	Notes

1100035096

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