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| LEADER |
00741cam a2200205 7i4500 |
| 001 |
0000043493 |
| 005 |
20140604090000.0 |
| 008 |
120207s2004 nju x eng |
| 020 |
# |
0 |
|a 047148590X
|
| 090 |
0 |
0 |
|a HF 5415.5
|b .P42 2004
|
| 100 |
1 |
# |
|a Peppers, Don
|
| 245 |
1 |
0 |
|a Managing customer relationships :
|b a strategic framework
|c Don Pppers, Martha Rogers.
|
| 260 |
# |
# |
|a Hoboken, New Jersey:
|b John Wiley & Sons,
|c 2004.
|
| 300 |
# |
# |
|a xi, 516 p.:
|b ill.;
|c 27 cm..
|
| 590 |
# |
# |
|a Pusat Pengajian Perniagaan dan Pengurusan Maritim
|
| 650 |
0 |
0 |
|a Customer relations --
|x Management
|
| 650 |
0 |
0 |
|a Consumers' preferences
|
| 650 |
0 |
0 |
|a Relationship marketing
|
| 700 |
1 |
1 |
|a Rogersm, Martha
|
| 999 |
|
|
|a 1100035096
|b Book
|c Open Shelf
|e KOLEKSI TERBUKA
|
