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The balanced scorecard : translating strategy into action

Main Author: Kaplan, Robert S.
Other Authors: Norton, David P.
Language:English
Published: Boston, Mass.: Harvard Business School Press, 1996.
Subjects:
Strategic planning
Organizational effectiveness -- > Evaluation
Industrial productivity -- > Measurement
Physical Description:xi, 322 p.: ill.; 24 cm..
ISBN:9780875846514
0875846513

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