APA Citation

Kaplan, R. S., & Norton, D. P. (1996). The balanced scorecard: Translating strategy into action. Boston, Mass.: Harvard Business School Press.

Chicago Style Citation

Kaplan, Robert S., and David P. Norton. The Balanced Scorecard: Translating Strategy Into Action. Boston, Mass.: Harvard Business School Press, 1996.

MLA Citation

Kaplan, Robert S., and David P. Norton. The Balanced Scorecard: Translating Strategy Into Action. Boston, Mass.: Harvard Business School Press, 1996.

Warning: These citations may not always be 100% accurate.