Quality and performance excellence : management, organization, and strategy

Main Author: Evans, James R.
Published: Mason, OH: Thomson Business and Economics, 2008.
Edition:5th ed..
Subjects:
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090 0 0 |a HD 62.15   |b E9 2008 
100 1 # |a Evans, James R.   |q (James Robert)  
245 1 0 |a Quality and performance excellence :   |b management, organization, and strategy   |c James R. Evans. 
250 # # |a 5th ed.. 
260 # # |a Mason, OH:   |b Thomson Business and Economics,   |c 2008. 
300 # # |a x, 502 p.:   |b ill.;   |c 24 cm.. 
504 0 0 |a Includes bibliographical references and index 
590 # # |a Pusat Pengajian Perniagaan dan Pengurusan Maritim 
650 0 0 |a Total quality management  
999 |a 1100049756  |b Book  |c Open Shelf  |e KOLEKSI TERBUKA