Services management : an integrated approach

Other Authors: Dierdonck,, Gemmel,, Looy,
Published: Harlow: Financial Times Prentice Hall, 2003.
Edition:2nd ed..
Subjects:
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020 # 0 |a 027367353X  
090 0 0 |a HD 9980.5   |b S4 2003 
245 0 0 |a Services management :   |b an integrated approach   |c edited by Bart Van Looy, Paul Gemmel, Roland Van Dierdonck. 
250 # # |a 2nd ed.. 
260 # # |a Harlow:   |b Financial Times Prentice Hall,   |c 2003. 
300 # # |a xxvi, 529 p.:   |b ill.;   |c 25 cm.. 
590 # # |a Pusat Pengajian Perniagaan dan Pengurusan Maritim 
650 0 0 |a Service industries --   |x Management  
700 1 1 |a Dierdonck,   |h R. van  
700 1 1 |a Gemmel,   |h Paul  
700 1 1 |a Looy,   |h Bart van  
999 |a 1100036494  |b Book  |c Open Shelf  |e KOLEKSI TERBUKA