Service management : strategy and leadership in service business

Main Author: Normann, Richard, 1943
Published: Chichester, New York: Wiley, 2000.
Edition:3rd ed..
Subjects:

KOLEKSI TERBUKA

Call Number: HD 9980.5 N849 2000
Accession Item Category Format Status Notes
1100000199 Open Shelf Book AVAILABLE
2000130275 Open Shelf Book CIRCULATED
Due Date: 25/06/2003 Reserve