Mengendali aduan pelanggan : mengubah cabaran kepada peluang
| Main Author: | |
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| Other Authors: | |
| Language: | English |
| Published: |
Kuala Lumpur:
Pearson Malaysia,
2003.
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| Series: | Rahsia kejayaan
|
| Subjects: |
KOLEKSI TERBUKA
| Call Number: |
HF 5415.5 .D42 2003 |
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| Accession | Item Category | Format | Status | Notes |
|---|
| 1100028662 | Open Shelf | Book | AVAILABLE |